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Terms Conditions That Govern Your wk888 Account

These Terms & Conditions set out what you agree to when you open a wk888 account and use any part of the platform — from depositing via DANA, OVO, or GoPay to accessing the lobby.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsSubject to local law and eligible regionsUpdated terms replace prior versionsContact support if anything is unclear

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HOW WE HANDLE THIS

Our Approach to Applying These Terms

wk888 applies these Terms & Conditions consistently across all accounts. When a transaction or account action triggers a review, we follow the steps set out in this document — not ad hoc decisions. Here is how we handle the areas that matter most to you.

Account Security

We use account-level verification on login and wallet linking. If an unusual action is detected on your account, we pause it and contact you via your registered details.

Wallet Transaction Rules

Deposits and withdrawals via DANA, OVO, and GoPay follow the transaction conditions in these terms. Mismatched wallet names and account names trigger a manual verification step.

Term Change Notification

When we update these Terms & Conditions, we post a notice on the platform. Your continued use after that notice is your acceptance of the updated version.

Account Closure Requests

You can request account closure by contacting support with your account ID. We process the request and confirm the final wallet balance status in line with these terms.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in our Terms & Conditions is unclear, or if you believe your account has been handled in a way that does not match what these terms describe, reach out directly. We handle terms-related queries through the channels below — whether it is a question about a DANA transaction rule, a GoPay withdrawal condition, or an account restriction you want to understand.

Team online

Live Chat

Open the chat widget from any page in the lobby. A support agent will respond and can clarify specific clauses in these Terms & Conditions.

Email Support

Send your terms-related query to our support address. Include your account ID and the specific clause or transaction you are asking about.

Help Centre

Our Help Centre has a dedicated Terms & Conditions section with plain-language explanations of key rules around accounts and wallet payments.

What These Terms Actually Cover

wk888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on wk888, you confirm that you have read, understood, and accepted these Terms & Conditions in full. They cover how your account is created and maintained, how wallet transactions through DANA, OVO, and GoPay are processed, and the conditions under which your

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account may be restricted or closed. Each deposit or withdrawal you make is processed according to the rules in these terms — including transaction verification steps that apply to all e-wallet methods. You are responsible for keeping your login credentials secure; any activity on your account
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is treated as your own unless you notify us promptly. We may update these terms at any time, and continued use of the platform after an update means you accept the revised version. If a specific section conflicts with local law in your region, the legally
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compliant version applies. Players in Tangerang and elsewhere across Indonesia should confirm that access is permitted where they are located. We aim to keep these terms clear and accessible — if any clause is unclear, our support team can walk you through it before you continue.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms & Conditions

These are the questions we hear most often about our Terms & Conditions. If yours is not listed here, contact us directly and we will point you to the relevant clause.

Yes. Completing account registration means you have read and accepted these terms. You cannot use the platform, including DANA or OVO deposits, without accepting them.

We post a notice on the platform whenever the terms are updated. Using the platform after that notice constitutes your acceptance of the revised terms.

A name mismatch triggers a manual verification step. Our support team will contact you to confirm your identity before the transaction is processed or approved.

Account restrictions and closures are covered in the terms under account conduct. Breaches of the rules — including multiple accounts or fraudulent activity — are the primary grounds.

The core terms are the same across all accounts. However, access and eligibility depend on local law in your region — use the platform only where local law permits it.

Contact our support team with your account ID and registration date. We can provide the version of the terms that was active when you signed up.

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