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How wk888 Handles Your Personal Information

This page explains exactly what data we collect when you open an account, make a deposit through DANA, OVO, or GoPay, and use our lobby — and what we do with it. We keep it direct, because your privacy is not a detail.

Account data protectedWallet info handled with careYour rights, clearly statedContact us to request changesApplies where local law permits
wk888 How wk888 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Open the chat widget in your account dashboard to raise a privacy request directly. Our support team can flag data queries to the right team on your behalf.
Email Support Send a written data request to our support email address listed in your account settings. Include your registered wallet name so we can locate your record quickly.
Account Settings Some preferences — like marketing communication opt-outs — can be managed directly inside your account settings panel without contacting support at all.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

Cookies and Session Tracking

We use cookies to keep your session active and remember your login state. You can manage cookie preferences through your browser settings at any time without losing your account.

Wallet Data Security

Your DANA, OVO, or GoPay reference is stored in encrypted form. We never display your full wallet number in the lobby or in any notification we send you.

Data Retention Period

We keep your account data for as long as your account is active and for the period required by applicable regulation after closure. Requests to delete data are reviewed against those obligations.

How to Request Changes

You can request a copy of your data, ask us to correct inaccurate records, or request deletion where permitted. Send the request via live chat or support email with your wallet name as reference.

Common Questions About Your Privacy on wk888

These are the questions we hear most often about how your personal data works on this platform. If something is not covered here, reach us through live chat or the support email in your account.

We collect your name, contact details, and the wallet identifier for the payment method you use — DANA, OVO, or GoPay. No extra information is requested beyond what is needed to verify and operate your account.

Your wallet reference is shared only with the payment processor needed to complete your transaction. We do not sell it, pass it to advertisers, or share it with unrelated third parties.

Contact us via live chat or the support email shown in your account settings. Include your registered wallet name so we can locate the right record and respond within a reasonable period.

Yes. Submit a deletion request through support. We will review it against retention obligations required by applicable law and confirm what can be removed and what must be kept.

Session logs — device type and IP address — help us detect unusual login attempts and protect your account from unauthorised access. This data is not used for advertising profiling.

This policy applies where local law permits account access and platform use. Availability of our services depends on your location and applicable local regulation at the time of access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.